Lindsay has a background in customer service. She is a certified Design Specialist through the SupportWorks International Training Program. Lindsay's day-to-day position includes communicating with customers as well as finding permanent solutions. Lindsay’s favorite part of her work is helping homeowners, “I own a home and I know how important it is to my family, my drive is to help every homeowner to not worry about their home but make memories in it.”
Lindsay lives in Syracuse, NY with her husband Mike and two children, Carlyn and Alice. She enjoys spending time with family and anything lacrosse. While playing lacrosse in college for Cortland, Lindsay was named SUNYAC Player of the Year twice and is third in scoring with 441 points.
The foundation on one part of Bob's home had degraded over the years. Constant exposure to the elements made a small problem get bigger. Bob had plans to move out of state but before he made the big move he knew it would be best to make some repairs to preserve the value of his home in Rush, NY. Since Woodford has been repairing since 1962 he had heard of our name and what we do. When he called us to book his appointment our Customer Care team scheduled a free estimate with one of our design specialists. When our design Specialist, Lindsay saw what was going on she knew exactly what needed to be done. She provided a quote on the spot and they booked an installation date. Our crew, led by Rob, made quick work of excavating enough to expose the foundation by about 6". They infilled the empty areas with mortar to maintain the structural integrity of the wall. They then pressure washed the wall and applied a coat of surface bonding cement to parget the foundation. When complete the excavated materials were replaced and the finished product is a strong beautiful looking foundation wall. Property value restored.
Peter was looking to sell his home in Rochester, that's when the cracks in his foundation wall were brought to his attention. A friend told him about Woodford Brothers so he gave us a call. Our customer care department set him up with a free inspection with Lindsay. Lindsay decided this was a prefect scenario for our Carbon Armor straps so she sent James and his crew to get the job done. Now the wall is permanently stabilized which means the home value is protected and peace of mind is restored.