Wet Basement in Manlius, NY Repaired with Waterguard

As Jennifer sat in her Manlius, NY home, she couldn't help but feel frustrated. Despite having a sump in her finished basement, water was still finding its way in. After living in the home for 21 years, she had noticed the problem getting worse over the past 5 years, and now there was even mold growing on the drywall. With plans to rent out the home and move, Jennifer knew she had to find a solution.

She turned to the internet and found Woodford Brothers. After contacting them, she was pleased to speak with the Customer Care Department which helped her schedule a free estimate with Design Specialist, Nick. He listened attentively to her concerns and provided her with several options for fixing the issue. Jennifer was impressed with Nick's professionalism and knowledge and decided to move forward with the recommended solution.

The installation crew was led by foreman, Zach, who arrived at Jennifer's home on time and ready to work. He and his crew were courteous and respectful throughout the entire process, taking care to protect Jennifer's home and property. They worked diligently to remove the damaged drywall and install the waterproofing system and even took the time to explain the process to Jennifer and answer any questions she had.

When the job was finished, she was pleased with the level of service she received from Woodford Brothers, from the initial consultation with Nick to the installation crew led by Zach.