Brittney and Andrew of Norfolk, NY experienced a wet finished basement. Frequent use of a shop vac and concerns of mold hindered their hopes of using the basement space for additional bedrooms. Luckily they called Woodford Brothers after searching the internet for basement waterproofing companies. Our Customer Care department helped Brittney and Andrew schedule their free estimate with one of our Design Specialists, Tim. On the day of the appointment Tim carefully inspected the basement and drew up a plan with some options for Brittney and Andrew to consider. They agreed that the best course of action was to remove the wood paneling along the bottom portion of the wall and install Waterguard and a Super Sump Plus. Our installation crew, led by Zach, carefully and expertly installed the system taking into consideration the expectations and the goals of the home owners. They did the job while being considerate of their home and their time all while making sure to keep them informed each step of the way. Now that the job is done, Brittney and Andrew can begin to rebuild the basement with peace of mind that the space we will be dry and safe for their children spending time down there.